Bad Northerner Experience

[daruckis]

dude at least you have an awesome selection of loose coming. ive so far only used ettan and roda loose, but i use them both quite often.

[paulwall9]

That looks like a mighty fine order, nicobuzz! Should last you for a little while I think!

[Nicobuzz]

Should last about 5-6 weeks. When I'm at work I chain snus and I'm back at work tomorrow night after a two week holiday. Mind you - I chain snus when I'm running around after my two year old at home.............so that means OMG.................I'm a chain snusser!!!!

Looking forward to trying Grov and Offroad for the first time.

[outsidelinebacker20]

Northerner has been taking a lot of heat lately, so I figured I should mention what happen to me. Sweden to Germany with Swiss Post. The crushed box of 13 comes sealed in a plastic bag to keep the snus from fouling up postal machinery. Northerner is replacing it. Not sure why they sent it in a box. It usually comes in a bag. I guess someone was too lazy to separate the roll of Ettan lös.

Kevin

[chadizzy1]

I ordered Sage some Retro White the DAY i first read about it not going to the US aymore, and it was in stock when i got it.

460899
From 2009-08-21 22:10:21 $ 34.42 Pending
2009-08-21 22:10:21 Retro, White Portion - 10 pcs. PayEx / Swiss Post - Priority Mail

an order i bought on 25 aug 09 has already been delivered.

anyways, i guess they ran out of retro. i've emailed them everyday for like a week and have yet to hear a response.

[Mr. Snuffleupagus]

My order for Sage has been "Pending" since 8/21. I really hope he gets it.

[Crews]

Hello! I love this forum, but I have a question about Northerner.

I live in Estonia and before August I ordered each time 10 pcs. (1 roll) and it cost about 560 EEK (that's about 50$). Times before that it was somewhere between 540-560EEK, it depended on the delivery option.

Now, I wanted to place an order and I realised that 2 rolls are 726.- (66$)

Price: 384.46 EEK (~34$)
Tobacco Tax: 112.62 EEK (~11$)
Delivery cost 1: 83.45 EEK (~8$)
EU Sales Tax (25%): 145.14 EEK (~13$)
Total: 726.05 EEK
Charged in USD: $ 66.40

Where the hell did that 16$ came, which has never came since January 2009
_____

Can someone reccomend a bit cheaper stores. I find that BuySnus.com is extremely overpriced as well. Northerner was my fav until now.

[justintempler]

Crews,

There probably is no cheaper store.

http://wwp.greenwichmeantime.com/tim...-converter.htm
540 EEK -> 377.26 SEK 01/01/09
540 EEK -> 372.82 SEK 06/01/09
540 EEK -> 355.92 SEK 09/07/09

a small part of it was currency devaluation + price increases

[mlkramer]

I ordered Sage some Retro White the DAY i first read about it not going to the US aymore, and it was in stock when i got it.

460899
From 2009-08-21 22:10:21 $ 34.42 Pending
2009-08-21 22:10:21 Retro, White Portion - 10 pcs. PayEx / Swiss Post - Priority Mail

an order i bought on 25 aug 09 has already been delivered.

anyways, i guess they ran out of retro. i've emailed them everyday for like a week and have yet to hear a response.

I did the same and finally got an email today telling they can no longer get it from supplier and wanting to know I would like to replace it. At this point I was kind of expecting that. It just irritates me that they billed my card!

[chadizzy1]

After days of emailing, finally got this response today:

"Our supplier has stopped producing Retro so we have removed them from our site. I have cancelled and refunded your money for the 10 cans Retro."

that's it. no apology, just a cold, simple message.

[Northerner.com]

chadizzy1,

We are very sorry about the inconvenience that the email cuased you. You see we have just hired a new person and is at the moment in training. Within one week she will know how to better respond to any enquiry.

Sorry about this, we will do our best that this will not happen again.

Sincerely,

Frank

[chadizzy1]

Frank -

Thanks for the follow up.

[sagedil]

Frank!!!!


WTH have you been hiding???

Happy to see you posting. Now go read about all us bit***** about the lame changes Northerner has made to their bonus program. :wink:

[Crews]

Crews,

There probably is no cheaper store.

http://wwp.greenwichmeantime.com/tim...-converter.htm
540 EEK -> 377.26 SEK 01/01/09
540 EEK -> 372.82 SEK 06/01/09
540 EEK -> 355.92 SEK 09/07/09

a small part of it was currency devaluation + price increases

I'm aware of currencies, but still. In July 2 rolls were:
1,067 EEK = 697.464 SEK

But that was "all inclusive". There was included tax, shipping, delivery.

Now, when I wanted to order 1 roll, it was:
726 EEK = 474.563 SEK

___

That actually does not make sense. When I ordered my 2 cans i used them and I was away from Internet in summer (for a quite long time). I searched from Estonian media, there wasn't any articles about Swedish taxes increasing. The deal is, i'm a student working half-time, I have to pay my rent, my petrol, food, water/electer/gas 'n'so on. Due to the fact, northerner.com was delivering 200 EEK's (130SEK) cheaper than others I like that more. Some times I even sold some cans to my friends with a little profit, but now I guess it's smarter to buy from friends : D. 130SEK from roll is not a big thingy, but due to the fact me and my friend ordered about 4-5 cans per month, it saved me some calculating beer money 8)

[Northerner.com]

sagedil, long time no see ;-)
We are currently working with expanding our US section by importing more Swedish snus to our warehouse in Pennsylvania. So I haven't been active here on snuson, but I'm reading :-)

We had to update our bonussystem since there was a bug and people could order free snus and still keeping the same points. We have fixed that now but it hurted us. But we plan to go back to a similar bonussystem which we had in a near future.

I haven't visited US since July but I miss it allready. Can you Americans explain one thing for me, or it's just in my imagination... when I'm speak with Americans in other states and tell about our warehouse in Pennsylvania they kind of smile and say "Pennsylvania..." is it something with that state that US people think is funny or like "country folk state".. I'm just curious..