Bad Northerner Experience

[chadizzy1]

sagedil, long time no see ;-)
We are currently working with expanding our US section by importing more Swedish snus to our warehouse in Pennsylvania. So I haven't been active here on snuson, but I'm reading :-)

We had to update our bonussystem since there was a bug and people could order free snus and still keeping the same points. We have fixed that now but it hurted us. But we plan to go back to a similar bonussystem which we had in a near future.

I haven't visited US since July but I miss it allready. Can you Americans explain one thing for me, or it's just in my imagination... when I'm speak with Americans in other states and tell about our warehouse in Pennsylvania they kind of smile and say "Pennsylvania..." is it something with that state that US people think is funny or like "country folk state".. I'm just curious..

maybe it's the way you say it? like with illinois....some people say Illi-noise, but it's pronounced Illi-noy.

[sagedil]

sagedil, long time no see ;-)
We are currently working with expanding our US section by importing more Swedish snus to our warehouse in Pennsylvania. So I haven't been active here on snuson, but I'm reading :-)

We had to update our bonussystem since there was a bug and people could order free snus and still keeping the same points. We have fixed that now but it hurted us. But we plan to go back to a similar bonussystem which we had in a near future.

I haven't visited US since July but I miss it allready. Can you Americans explain one thing for me, or it's just in my imagination... when I'm speak with Americans in other states and tell about our warehouse in Pennsylvania they kind of smile and say "Pennsylvania..." is it something with that state that US people think is funny or like "country folk state".. I'm just curious..

LOL, no, PA is just that. Most folks think decent of it. But no reason I can think of why they would smile

Pleased to hear about the bigger selection, although not sure that impacts me much. I got 90 cans in the freezer. Shipping time is almost never a concern.

I am glad to hear you guys are working bugs out of the bonus program. That was exactly what I said I thought it was when folks started bitching about it a couple of weeks ago. Most important for me....You guys do it right so it works for both you and the customer. I need Northerner to make money, as I want you around forever. Or at least as long as I am still here. Not sure I care much the day after :wink:

But most important, just happy to know you are still reading. I think Snuson is such an important window onto at least snus usage here in the US. Just pleases me so much that Northerner cares enough to pay attention.

BTW, did you see yesterday?? Your competition, Getsnus, is also reading here

[paulwall9]

Where did getsnus post at???????

[sagedil]

http://www.snuson.com/viewtopic.php?...er=asc&start=0

[sundog]

How about getting a warehouse for Birmingham, Alabama? :lol:
I could get my snus really, really fast!

I ordered from Northerner on Monday, and as of today (Wednesday), the website still says "Pending". How long should I wait before I email to inquire about it?

[Veganpunk]

How about getting a warehouse for Birmingham, Alabama? :lol:
I could get my snus really, really fast!

I second that!

[sundog]

I'd even volunteer to work there on the weekends!
:lol:

[Veganpunk]

Sweet Snus Alabama. Sorry couldn't resist!

[sundog]

Seriously, a company really needs multiple distribution points so that shipping times to all parts of the country stay short. Birmingham would be a great place to service the Southeast.

Atlanta? Nah, Sherman burned that down way back and it was never rebuilt. :lol:

[mlkramer]

I'm thinking a partnership to share warehouses with netflix is in order. 1 day everywhere. A guy can dream. Or a guy can just keep plenty of stock :wink:

[sundog]

It's now 48 hours since ordering and the website still says it's "Pending", not shipped. It may simply be that the website hasn't been updated.

If I were out of snus, or about to be out, I'd be going crazy by now. :lol:

[mlkramer]

Don't thing there site update correctly. I've had orders show up while it still says pending. Click detail and make sure they didn't partially ship too

[sagedil]

sundog, strange long term quirk at Northerner. The shipped flag is always flipped at least 24 hours after shipping. Don't ask me why, just is.

So assume it has already been shipped. And when the flag is finally flipped, you will see when it really was shipped.

[sundog]

My guess is that it's already been shipped. They've always shipped in the blink of an eye. Nothing showing as being on backorder. My bank has paid them. Must be a website bug.

I'm nowhere near being out so I can wait a while yet. These several dozen cans will probably last me a day or two. :lol:

[Nicobuzz]

Ordered 11 days ago - still not here. Getting very worried now as it only takes 5.

Anybody else had any go missing in the depths of the postal service?

BTW - Got my tin of Claq Qui that I won in that draw about 6 months ago.