Introduction and apology

[fishhook]

Im still pissed they bought out getsnus and then jacked up the prices and slowed the delivery. I gave up on northerner years ago.

[Bigblue1]

This thread and the apology is crap. I cannot believe that he threw it back in squeezies face. Eff Northerner. Buysnus, snuscentral FTW......

[Ainkor]

Just a word of advice... Make sure it's fixed before saying it's fixed. If things are still fscked up, say so. Nothing squanders good will like having smoke blown up your ass. Northerner can still recover, but it needs to be done right, and problems need to be history.

Word. I've had VERY poor service from Northerner for the last year (When I actually gave them a second and third shot) that didn't appear to be related to what you are talking about.

I'll give you guys another shot, but if it goes bad, back to the other guys who ALWAYS get me my snus on 3 days, from Sweden.

Oh, and while you're at it, let me recover my old account. It never carried over.

[SpainZaragoza]

Malaga precious.


"pending" one weeks + 5 days EU stock,no problem

I live just outside Malaga



Thank you! Glad to hear that someone had a good experience. I am a little confused though, my order was placed yesterday afternoon. Today I god a "shipment" e-mail, but it does not say the shipment is sent. In my profile in Northerner it says "pending". Does this mean it is not sent yet? How "quickly" did your orders from European warehouse arrive?

[Zimobog]

I ordered snus last night from Snuscentral before I went to bed. By the time I woke up, my snus was on it's way here and was in Germany. I expect it by Friday, which is how it should be.

My order with Northerner was nowhere near as smooth. I had to ask them daily about it as it moved from "pending" to "shipped". When it finally said "shipped", I was able to determine that all that meant was that Northerner had printed off a label, but it was like another week before they actually got around to dropping it off at UPS.
After they completly dismantled my order due to "out of stock" items, I ended up waiting almost a month for 3 cans of snus.

I will not use Northerner again unless I see loads of happy customers on Snuson telling me how it is a night and day difference. I thought Northerner were always polite and nice about the problems when we communicated but that is no subsitute for actually getting the snus you ordered.

[NorwegianInSpain]

In which city do you live?

I live just outside Malaga

Don´t worry for your order with Northerner, though I think I´m the only one with good experiences with Northerner here, lol. I live in Valencia, and I always have received my orders quite quickly either from the European and US warehouse and no problem with customs here.

Thank you! Glad to hear that someone had a good experience. I am a little confused though, my order was placed yesterday afternoon. Today I god a "shipment" e-mail, but it does not say the shipment is sent. In my profile in Northerner it says "pending". Does this mean it is not sent yet? How "quickly" did your orders from European warehouse arrive?

[Zubenelgenubi]

Guess I should have read this post before I went about ordering from Northerner earlier today. Woops! I am new to ordering snus online, so now I know. I am not going to try and cancel it though. I will give them a chance, and will def. come back and tell you how it went. Hopefully it will go smoothly, which it should if they are trying to regain their customers now.

Don´t worry for your order with Northerner, though I think I´m the only one with good experiences with Northerner here, lol. I live in Valencia, and I always have received my orders quite quickly either from the European and US warehouse and no problem with customs here.

[SpainZaragoza]

Paying 10 Euros per can in Norway? I better quit then I use a can per day so I can't afford that LOL. I paid 4 Euros per Skruf including taxes and shipping on my order today. My only family or friends in Norway who could go to Sweden to bu for me, already goes there to buy for themselves. Lol, that's the problem, they all use it themselves. But I am traveling to Norway 3-4 times a year + I have friends an family visiting 4-5 times a year and they always bring. So I think I will be fine. Thankfully the border control here couldn't care less so I can bring as much as I can afford each time.

In which city do you live?

[devilock76]

You would have a repeat customer right here! My friend in Norway is going through some financial problems atm so can't keep me in snus for a while (she goes over to sweden to get it due to the price in norway).

I will probably talk to her when my current stash gets a little lower. I need to figure out the exchange rate plus current swedish prices plus shipping it here. She was going to bring some back for me when she flew to the states last summer for a family function that was going to be in Tennessee but work plans prevented me making it out to Tn.

Ken

[Roo]

Too little too late! Well, it doesn't matter to me anyway. I've always ordered from buysnus becuase I get my product delivered to the US in 72 hours flat at a great price, and every other time I order, I get 50% off a roll. If Northerner can do 48 hours to the US with 100% off my 6th roll lol, I might take notice. Anyway, good luck! I hope they're paying you well mate! Welcome to Snuson.

[NorwegianInSpain]

If I were you I would get friends or family back in Norway to send snus to you instead, at least you will be able to get what you want and not be stuck with only V2 and that horrible DOS shit.

Paying 10 Euros per can in Norway? I better quit then I use a can per day so I can't afford that LOL. I paid 4 Euros per Skruf including taxes and shipping on my order today. My only family or friends in Norway who could go to Sweden to bu for me, already goes there to buy for themselves. Lol, that's the problem, they all use it themselves. But I am traveling to Norway 3-4 times a year + I have friends an family visiting 4-5 times a year and they always bring. So I think I will be fine. Thankfully the border control here couldn't care less so I can bring as much as I can afford each time.

[Skell18]

Yeah I think I need to come up with a system to make it worth my cousin in Sweden's time.

Ken

You would have a repeat customer right here! My friend in Norway is going through some financial problems atm so can't keep me in snus for a while (she goes over to sweden to get it due to the price in norway).

[devilock76]

If I were you I would get friends or family back in Norway to send snus to you instead, at least you will be able to get what you want and not be stuck with only V2 and that horrible DOS shit.

Yeah I think I need to come up with a system to make it worth my cousin in Sweden's time.

Ken

[Skell18]

Guess I should have read this post before I went about ordering from Northerner earlier today. Woops! I am new to ordering snus online, so now I know. I am not going to try and cancel it though. I will give them a chance, and will def. come back and tell you how it went. Hopefully it will go smoothly, which it should if they are trying to regain their customers now.

If I were you I would get friends or family back in Norway to send snus to you instead, at least you will be able to get what you want and not be stuck with only V2 and that horrible DOS shit.

[NorwegianInSpain]

Guess I should have read this post before I went about ordering from Northerner earlier today. Woops! I am new to ordering snus online, so now I know. I am not going to try and cancel it though. I will give them a chance, and will def. come back and tell you how it went. Hopefully it will go smoothly, which it should if they are trying to regain their customers now.