Introduction and apology

[NorwegianInSpain]

Just updating to say my shipment is now marked "complete" and I'm counting days. For Northerner's sake, I hope it arrives within mid next week, then I will be happy and order again in the future.

[Skell18]

I should have ordered a couple of rolls of Onyx and see what they said!

I got excited then Last time that happened I did get the snus, including the Onyx I have 1 can left in the freezer, I can't being myself to use it!

[squeezyjohn]

I should have ordered a couple of rolls of Onyx and see what they said!

[squeezyjohn]

Just checked again ...

Yup ... website glitch - just as reliable as usual then!

[NorwegianInSpain]

That´s because, either they are still waiting to receive the payment or because they are proparing the order, checking the stock, etc. From the european warehouse which is located in Denmark it takes about 4 days to arrive to Spain.

Thank you so much! I paid online when ordering so I guess they are preparing the order then. 4 days isn't bad, just hoping they ship it soon. It's been 48 hours since order was placed.

[squeezyjohn]

New products to EU, U.S. stock:

http://europe.northerner.com/n_europ...rtion-eur.html

http://europe.northerner.com/n_europ...eral-snus.html

http://europe.northerner.com/n_europ...-big-pack.html

Thanks for the info ... so two things I'm not so keen on which is some kind of nicotine free stuff and the ART (Oomph/Wise) tobacco free portions in giant packs.

But they seem to have the full selection available to the UK including Swedish Match (even Onyx) and Lucky Strikes.

Now if only there was a way they could show they care about my custom and could prove to me that the snus would actually get to me in a fit condition to use ...

I might be interested.

Or it could be another website error.

[Zubenelgenubi]

I live just outside Malaga



Thank you! Glad to hear that someone had a good experience. I am a little confused though, my order was placed yesterday afternoon. Today I god a "shipment" e-mail, but it does not say the shipment is sent. In my profile in Northerner it says "pending". Does this mean it is not sent yet? How "quickly" did your orders from European warehouse arrive?

That´s because, either they are still waiting to receive the payment or because they are proparing the order, checking the stock, etc. From the european warehouse which is located in Denmark it takes about 4 days to arrive to Spain.

[SpainZaragoza]

New products to EU, U.S. stock:

http://europe.northerner.com/n_europ...rtion-eur.html

http://europe.northerner.com/n_europ...eral-snus.html

http://europe.northerner.com/n_europ...-big-pack.html

[squeezyjohn]

This thread and the apology is crap. I cannot believe that he threw it back in squeezies face. Eff Northerner. Buysnus, snuscentral FTW......

To be fair to Rob - he hasn't done that to me.

He has promised by PM to look in to the specifics - but has said that he doesn't personally have the power to just sort my situation out. This is more than I have ever had from the ticket system or emails to Northerner!

It's the company - and the people at the top (sorry Frank!) who have messed up here causing my blood to boil - not the guy hired to try and smooth things over.

Cheers

Squeezy

[Snotgifff]

Btw, love your sig CzechCzar!! That's from when I won Mr. GN's quiz! Funny shit!

[Snotgifff]

A few extra bucks? Northerner is the most expensive company for me.

Well then my comment must not apply to you :-). Here in Missouri it's cheaper...but unfortunately you get what you pay for. MakeWebo won my business...until odenssnus.com ships here!

[CzechCzar]

I think the shipping varies based upon what taxes the state has imposed. That being said, Northerner has lost my business until I hear stellar reviews about them on snuson.

I'm personally never using Northerner again. No long rant, just dissatisfied with the service. I have no problem spending a few extra bucks to get fresh snus here in 2 days without hassle.

A few extra bucks? Northerner is the most expensive company for me.

[Frosted]

I'm personally never using Northerner again. No long rant, just dissatisfied with the service. I have no problem spending a few extra bucks to get fresh snus here in 2 days without hassle.

A few extra bucks? Northerner is the most expensive company for me.

[Snotgifff]

I'm personally never using Northerner again. No long rant, just dissatisfied with the service. I have no problem spending a few extra bucks to get fresh snus here in 2 days without hassle.

[Frosted]

Malaga precious.


"pending" one weeks + 5 days EU stock,no problem

My mother and stepfather have just got back from Malaga today after spending a week with a famous author at his apartment in la Duquesa.