northerner.com

[Frankie Reloaded]

I could not resist it and tried to log in just to see.......thinks I am a guy in Ontario.

Tempting to send him an e-mail and ask if he is getting to my account when he logs on.

I did that to a man with a rock singer name I got instead of my account and - no, he did not get my name when logging. Seems N. is using some very advanced fuzzy logic...

[Frankie Reloaded]

People are being given access to others addresses and personal info.

And to the info on other people drug use (from their previous orders), which has a potencial for abuse (if your employer forbids all tobacco use as they sometimes do in the US. I just logged in perfectly normally using my email and password, and it showed me some guay in Germany. Before that I thought people forgot to log out, but this was from a clean unlogged page using my Slovak email for chrissake!

[Ripantuck]

Many years ago, I worked in Trust Banking and there were only 3 or 4 Trust Computer systems available and none were very sophisticated by todays standards.
So, if a better system was desired all the info. Had to be transferred by hand. This amounted to several hundred pieces of info. For each account or sub account. Some pieces were extensive such as transaction history for at least a year, which amounted to thousands of transactions in many cases. In order to save money all banks I worked for used unpaid overtime to do these comversions. With ongoing operations and conversion work everyone was exhausted for months at a time and most customers accounts were FUBAR. This is the mentality that brought us the worldwide Banking crises. No common sense by decision makers. The decision makers, of course, didnt participate in the sweat shop working
conditions, nor did they field the customer complaints.

Sounds like the Northerner learned their management skills from pampered Bank executives or perhaps Government bureaucrats.

[Mill]

I could not resist it and tried to log in just to see.......thinks I am a guy in Ontario.

Tempting to send him an e-mail and ask if he is getting to my account when he logs on.

[muddyfunkstar]

Might be worth us all editing important information out of our account details, huge security risk here.

Nope, can't do that because I'm a dutch man.

[muddyfunkstar]

Might be worth us all editing important information out of our account details, huge security risk here.

[mistahARK]

Sigh. I successfully placed an order, but they changed the shipping address to my billing address. I immediately sent them a trouble ticket with the address I want it shhipped to, but it's been 24 hours now and no response. I'm going to go on their FB and post up a summary of all the problems we've been having as a community, but I doubt they're unaware at this point, to be honest. Or that they even care, from what I've seen so far.

This is the worst corporate ****-up I've ever been involved in.

[squeezyjohn]

It's happened to me now ... I'm logged in as some chick in Ireland that's ordered a roll of Phantom Brown!

It's still going on and I can't access my orders now - but presumably someone else can.

Ridiculous!

[SnusoMatic]

I want to say that while I think this sucks I believe northerner will work it all out. i forget how many years ive bought from northerner but it's six or eight. in that amount of time they have screwed my orders up untold number of times. they have always corrected their mistakes plus made up for the problem. They are slow to react but have always made it up to me. But believe me I have been pretty upset before. Just saying.... and I am not taking up for them on this at all.

[SnusoMatic]

The more of these posts I read I realize I'm really not happy about my information being exposed to the world. This is terrible and needs to be fixed now. Have they heard of privacy laws. I Just don't understand it.......

Free advice is normally worth what one pays for it. With that said..... my advice for those who are truly worried about others seeing their personal info is to stay logged out of their site. i have been a web programmer for 15 years. of course without seeing the code I cannot be positive about anything. My experience tells me that the customer "cross overs" only effect logged in users. iow, if me and joe blow were logged in at the same time I may see joe's info and he may see mine. take it for what it's worth haha free. oh what i mean by logged out is if you are currently logged in from a past visit you may want to click the log out link. i believe their new setup is using at least two different servers with sub.domains.com. I believe they may be mixing up session keys between servers... but that is really guessing a lot but i do feel the cross over is logged in users. now their pricing and taxing is another story and all i can say is it's totally screwed up. i see many red flags to do with location pricing/taxing break downs. so many i am glad i aint working on it. i know i would have swung the old site back into place the first hour I turned the new system on and saw problems. but no one asked me haha

[Mill]

I just wish they had an option to delete your account. Of course it would probably just delete someone elses.

I'm with you on that one.

[Mill]

……….especailly when pre-testing the new site would seem such a simple and obvious means of prevention.

Which is why I think that lawyers will be involved in this at some point....the argument will be that they did not even take basic precautions to safeguard customer information.

If Northerner does get this sorted out in the future I think all the previously loyal customers will go elsewhere due to the shitty way the points were gone without notice.

In the past I defended them because I want to see real Swedish snus become a mainstream product in the US and they actually set up here.

[Frosted]

I may be many things.......but a spelling wiz is not one of them

but that said.......anyone who can spell this saxon-latin hybred is not emotionally well..........

I am not sir

[Snusdog]

They've even spelled nicotine wrong on the front page about electronic cigarettes.
You didn't write that for Norhterner dog did you?

I may be many things.......but a spelling wiz is not one of them

but that said.......anyone who can spell this saxon-latin hybred is not emotionally well..........

[Mr. Snuffleupagus]

I just wish they had an option to delete your account. Of course it would probably just delete someone elses.