northerner.com

[Bigblue1]

The more of these posts I read I realize I'm really not happy about my information being exposed to the world. This is terrible and needs to be fixed now. Have they heard of privacy laws. I Just don't understand it.......

[cyrruss]

Firstly, first post here. I love this site. Good info and always a good read.

Secondly, wow. I am amazed. I have been ordering off Northerner with no problems for a few months now. Then they do this.

Three times I have been logged into another persons account. One time was when I was logged into my own account and it just magically changed on me.

I just checked in the 'my orders' section and I have an order in there from a completely different person. I checked the shipping address and I can see all of their personal details in there (phone #, address). It is for a stokers 12OZ wintergreen btw. My other orders are there too but they are still pending (ordered yesterday morning 9am). Generally these say shipped faster than this on the old website.

I sent them an an email earlier today with some of my concerns.

"Just before I was logged in under my account and it suddenly changed to someone elses account!! I think that this is very very bad not just in terms of time lost by logging out and logging back in but mainly for security reasons. It may be just me but I would not like someone else looking into my profile without my permission.

This must be fixed. In my opinion the old website seemed to work allot better.

A couple more things:

• The old website had a reviews page. For the life of me I cannot find a review on here
• You could easily see if a product was in stock, or low in stock with the old site. No such luck here
• You continuously get logged out of this site/cannot log in. Sometimes getting logged in under another person’s name!!
• Website is extremely slow even compared with the old one"

I hope they get back with a respose however I think that they would be swamped at the moment!!

[Frosted]

They've even spelled nicotine wrong on the front page about electronic cigarettes.
You didn't write that for Norhterner dog did you?

[Snusdog]

I'm just baffled

How do you do this to your own business……….especailly when pre-testing the new site would seem such a simple and obvious means of prevention.

And yea I still root for Norhterner.....especially with our brothers in the EU needing snus.......and the fact that loosing snus sites left and right is a bad trend for us all

That said......it seems everytime they change a roll of toilet paper over there......there is a 4 month phuck up

I hope they get it sorted out soon

[lxskllr]

The loss of Northerner would be a terrible blow to the USA.

Regardless of what anyone thinks of Northerner, losing them as a choice would be very bad. Centralized services aren't good for anyone. Without Northerner, if Buysnus went down, that would be pretty much it for online snus. I'll take high prices, and crappy service over nothing at all every time. I keep hoping they get their shit together. They have tons of potential, but they keep blowing it over rookie mistakes. It doesn't have to be, and that's what makes it really frustrating to watch.

[Bigblue1]

I know northerner has their issues and more than once I have been on the receiving end of crappy service but I will be the first to admit they have always taken care of it in the end. The loss of Northerner would be a terrible blow to the USA. Its just a matter of time before international shipments to the USA marked snus will be banned. Northerner has at least made a commitment to be here. The new website sucks and seeing other customers info is definitely not cool but I still think this will all work out in the end.

I don't see how international snus shipments could be deleted without national snus shipments being deleted. I'm not an international shipper but I'm sure they can't pick on one part of commerce for no reason. With Nafta and gat and many other treaties I don't see it happening. If anything would happen it would be all Tobacco banned from all shipment but I'm not worried about that. UPS is a big company with plenty of money who are gouging these international shipments of snus. It may not be a lot of shipments but I'm thinking the margins are big. And they have a monopoly on it. I'm not seeing it going away anytime soon. I am a believer in competition and hope Northerner get's their sh!t together but I for one am not gonna finance it for crappy service in return. Remember I used to be with you on this but no More......

[GoVegan]

I know northerner has their issues and more than once I have been on the receiving end of crappy service but I will be the first to admit they have always taken care of it in the end. The loss of Northerner would be a terrible blow to the USA. Its just a matter of time before international shipments to the USA marked snus will be banned. Northerner has at least made a commitment to be here. The new website sucks and seeing other customers info is definitely not cool but I still think this will all work out in the end.

[Bigblue1]

Give it some time. Northerner will be back and I bet we all get generous coupons in exchange for our points. 2 weeks tops!

I love you vegan but you must realize this has gone way past leaving points behind. People are being given access to others addresses and personal info. You can defend them all you want but this has moved into litigious territory at this point. If they didn't have a corner on the EU sales at this point I'm pretty sure you'd be the only one on this site still willing to use them. This will hurt them bad as I have a feeling the few who have stood by them will be running to either buysnus or snuscentral and once they get a taste of true customer service, fair pricing and no BS they'll never go back......

[GoVegan]

Give it some time. Northerner will be back and I bet we all get generous coupons in exchange for our points. 2 weeks tops!

[Frosted]

It's just I can't believe that NORTHERNER can be this shit despite their awful track record. Nobody could care this little about their company .... Surely?

You'd better believe it.

[Mill]

I bet this ends up with lawyers getting involved.

[Bigblue1]

All I can say is it is crazy and a bit Frightening. I don't know what I'd do as an EU snus user right now. And the lack of communication is bordering on Hilarity.

[lxskllr]

Just a thought - does anyone think Northerner has been forcibly taken over by the EU parliament or the University of Bath?

It's just I can't believe that NORTHERNER can be this shit despite their awful track record. Nobody could care this little about their company .... Surely?

I find that hypothesis quite plausible. EU buys out Northerner(it's only free money they collected from their subjects, right?), Northerner signs an NDA(You guys heard of Wikileaks?!), and the EU dicks up everything so bad, people say 'fsck it. I never had this much trouble with cigarettes', and go back to smoking.

[squeezyjohn]

Well - Gotlandssnus aside of course!

[squeezyjohn]

Just a thought - does anyone think Northerner has been forcibly taken over by the EU parliament or the University of Bath?

It's just I can't believe that NORTHERNER can be this shit despite their awful track record. Nobody could care this little about their company .... Surely?