Kiss my BUTT Northerner

[halocog]

Oh cool lol. Bring us back some nice Thai girls haha. Just make sure they're not packing :O

[heders]

I think the same with the selection. But if you're in Sweden, why are you ordering online? I really like BuySnus, but unless they have a big sale like they did, it's not really economical for my to buy from them here. Only if I'm buying several rolls.

He is in Thailand atm mate

Yes! I'm in Thailand right now, and BuySnus (or SnusCentral) does not ship to Sweden for some very strange reason. But 11 cans + shipping from BuySnus came down to like $50. Extremely cheap, and so fast! They even sent my package in seperate envelopes, hopefully because the Thai customs love to grab bigger snus orders.

[LordJ]

Ah, well that would explain it then.

[Skell18]

I think Sweden has stupid high taxes on snus, also I'm sure shipping costs way less for them than us in the states.

He is in Thailand atm mate

[LordJ]

I think the same with the selection. But if you're in Sweden, why are you ordering online? I really like BuySnus, but unless they have a big sale like they did, it's not really economical for my to buy from them here. Only if I'm buying several rolls.

I think Sweden has stupid high taxes on snus, also I'm sure shipping costs way less for them than us in the states.

[billfrombyron]

I was previously a supporter of Northerner.

Now I am a believer in Snus central. I can't fault Northerner's customer service in any way as they have so far made right the many mixups on their end. For example shipping from 2 separate warehouses and charging UPS shipping for 2 cans of Thunder ultra, then having to endure a delay awaiting regular post, which is usually a 50 - 50 chance in this country of it even making it to the central post office.

However when I placed my order on the 15th with snus central and just received it about 30 min ago my mind is blown to say the least.

I live in the middle east, so prompt delivery is usually a foreign concept as are physical mailing address systems. To get fast shipping is unreal to say the least.

After the revamp of the Northerner's web page, and the STEEP increase of shipping cost I chose snus central and I will not use anyone else now. And for the record the Northerner's new site sucks.

With northerner typically "fresh" snus is about 1 - 2 months to expiry (out of 5 orders placed so far), with this new order only 2 cans out of 26 expire this year (Dec) the rest is out to Feb - March of next year. Now that's fresh!

The shipping used to be reasonable. Now Northerner wants over 50 bucks for ~ 25 cans. With Snus central it was 36 USD which made my day. Paying less for General per roll was just an added bonus.

@ Erkan86,
Send a support ticket with Northerner, Amy is a fantastic person to deal with and is quite excellent in the customer service department. She is one of the reasons that I placed a second order after the first screw up. Its unfortunate in today's world that excellent customer service is rare, so I value that almost exclusively above price. Almost that is, with a 100% hike in shipping cost and a crappy web page it did drive me away.

I hope they are paying attention and correct their faults, as this is the only way I will come back as a customer.


-Byron

[halocog]

I ordered through BuySnus a few days ago. Ordered on a saturday/sunday night I think, they shipped it like 11 AM on monday. Fantastic. I've heard so much shit about Northerner I didn't even bother with them. Also I think BuySnus had a better selection.

I think the same with the selection. But if you're in Sweden, why are you ordering online? I really like BuySnus, but unless they have a big sale like they did, it's not really economical for my to buy from them here. Only if I'm buying several rolls.

[heders]

I ordered through BuySnus a few days ago. Ordered on a saturday/sunday night I think, they shipped it like 11 AM on monday. Fantastic. I've heard so much shit about Northerner I didn't even bother with them. Also I think BuySnus had a better selection.

[halocog]

They haven't scammed you. They're just swamped from their website being broken for a while. Try asking them about it on Facebook.

[Erkan86]

Hello my old cronies!

Northerner is so F I R E D ! ! !

They regularly hosed our orders.
When we placed our orders we verified that they had inventory. When we checked back on our orders we would find that they were held up due to inventory shortages.

We placed an order about 10 days ago. The items we ordered are STILL showing as in stock but the order hasn't shipped yet.
Sent emails last week asking for a status... no reply.
Today I requested a cancellation of the order... and am hopeful it will actually cancel.

T E R R I B L E company.

Yesterday, I placed an order with SNUSCentral.... and it shipped first thing this morning.
THAT is what I expect E V E R Y T I M E.

During the next couple of months I will be trying out various companies to replace Northerner.

I am on the LEFT COAST of the US and am open to suggestions... anyone?

If you are a provider and feel you can offer better service/delivery times than Northerner, feel free to message me. :-)

I am in same situation I ordered for 10 days ago, and my status is still "Complete", but not "Shipped". I have tried to email them and almost begging them to send my order, but no reply. Im so disapointed...i ordered for 100 euro.

Do you guys think they will send sometime AT LEAST, or have they scammed me?
I dont know what to do

[Mordred]

Back when it was still possible, I always ordered from Buysnus.com. They were fast and reliable and their bonus points were very good and simple to work out. Notherner was always slower and their bonus points... well, let's just say they sucked. Sadly, nowadays, I'm stuck with Northerner.

[Frosted]

I ordered from Northerner once.....



..... once

lool

Hey Roo.....epic rant. Round of applause.

[texastorm]

I ordered from Northerner once.....



..... once

[SnusoMatic]

i really like Oden's extra strong loose. not the extreme stuff but the regular Oden's es loose. I only use it once a day but I look forward to my Oden's. I've been doing the once a day Oden's since they first released it whenever that ways... but it's been a while.

i normally order from buysnus but the problem is buysnus don't sell Oden's es loose. I don't buy 15 rolls at a time because i only use it once a day. So I end up ordering around five cans from northener every month or so.

Well, we know what's been going on with northerner and my Oden's has been getting low. I held out as long as I could before ordering any. I ordered 7 cans of snus. 5 cans of odens and 2 cans of some other crap i wanted.

I have to use a different shipping address than my billing address. so before I ordered i made sure my default shipping address was correct and my default billing address was correct. The KEY word here is "default" and all were correct. right after i ordered i noticed that it said it was going to use my default billing address as the shipping. So like a moron I opened a ticket to tell them.

first off i am not sure they ever understood what i was talking about. but they told me next time to use my shipping address as my billing address. yes they told me to correct their issue by using my shipping address as my billing address. now folks i ain't no expert but most credit card companies will check to make sure your billing address matches what they have on file. if it don't they reject the charge. anyway..

so i reply and just say please ship to my default mailing address which is ... and listed my address again.

well my order still did not go out. this is not the first time I had a problem with them and this one is not the end of the world. i am just, well, dumbfounded when it happens. a few cans of odens is not worth paying shipping from Sweden and the place i normally buy from don't sell it anyway.

heck fire

[BuLLitz]

No offense taken, Roo!

Thanks for the advice!