i've been waiting 9 days since my northerner order was sent. i sent two "customer support" messages and got no reply. i'm VERY annoyed with this right now... i just want a reply or something. is 9 days normal?
i'm fairly pissed.
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The support messages seem to get kind of delayed answers. I asked a question about my order 7-8 business days out from when they shipped it, and got an answer two days later... a day after arrival.
Try not to lose patience with them, though... I think that unless you shell out the extra dough for UPS, ETA is completely up in the air.
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mwood72
Have any other UK members noticed that their Airmail deliveries of Snus are taking about 7 days since the last Royal Mail strike? It only used to take 2-3 days. I asked them yesterday when they thought the situation might return to normal but they declined to comment. The Royal Mail is great. When they're not on strike my postman always seems to be off sick and we're lucky if we see our mail by 3 in the afternoon via someone who doesn't know the area covering his deliveries. If I were a rich man I'd use UPS all the time.
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I'm having my first delay experience with Northerner right now as well. The order was shipped on 10-15 and still hasn't arrived. Usually it takes only 4-5 business days.
It's been pretty disappointing coming home to an empty mailbox this week. Hopefully it will arrive soon, or I'm gonna break something.
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Originally posted by scythespawnFINALLLYYYYYYYYY!!!! it got here, and i can tell it's fresh because it does NOT smell like ammonia. it's cold here anyway. customs opened almost all but two skruf cans, and they all seem to be intact. later on today i'm going to try the onyx.(after it freezes)
I figure if something has a barcode then these ****ing Gestapo officers can run a scan and a search for the goddamn product and see for themselves it's nothing illicit. Jeez!
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