Lost Snus?

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  • M0RNA
    Member
    • Dec 2007
    • 46

    Lost Snus?

    Hi All,

    I've been waiting for my latest order of snus to show up, but its 2 days late, and every order I have placed in the past has taken 4 days exactly to get to me using ordinary Swedish mail.

    I ordered from Buysnus.com and I am wondering if anyone has had a similar experience, and, if the snus were lost, did Buysnus help out, or do they wash their hands of the matter, ie, tough luck? I'm hoping the snus will show up later this week, but my supplies are starting to run low
  • lxskllr
    Member
    • Sep 2007
    • 13435

    #2
    I'd give it a bit more time. There's no accounting for the postal service, and sometimes things just get delayed. I've never had a whole shipment go missing, but one time a bag got ripped open, and I lost a can of snus, and one other time I think they forgot to pack a roll that I had ordered. Both times they sent me the missing snus, and gave me a couple of freebies for the trouble.

    Comment

    • mwood72

      #3
      I think 3-5 working days is the guideline BuySnus give for Airmail. I would drop them an e-mail when it has been 5 working days to query. I'm sure they'd be happy to help.

      PS. My Airmail delivery times seem to vary anything between 2-5 working days.

      Comment

      • M0RNA
        Member
        • Dec 2007
        • 46

        #4
        Originally posted by lxskllr
        I'd give it a bit more time. There's no accounting for the postal service, and sometimes things just get delayed. I've never had a whole shipment go missing, but one time a bag got ripped open, and I lost a can of snus, and one other time I think they forgot to pack a roll that I had ordered. Both times they sent me the missing snus, and gave me a couple of freebies for the trouble.
        Thank you lxskllr...I'm guessing that I've just previously enjoyed fast shipping times, and that this order is just a bit slower. I'll give it a few days more

        Comment

        • M0RNA
          Member
          • Dec 2007
          • 46

          #5
          Originally posted by mwood72
          I think 3-5 working days is the guideline BuySnus give for Airmail. I would drop them an e-mail when it has been 5 working days to query. I'm sure they'd be happy to help.

          PS. My Airmail delivery times seem to vary anything between 2-5 working days.
          Well, I ordered last Tuesday evening.....so thats been 4 working days now. I'll see what happens tomorrow. The order was 7 cans of loose: 5x Skruf, and a single can each of General and Montecristo to try them out. I'll post here when they arrive

          Comment

          • STORM6490MT
            Member
            • Mar 2008
            • 138

            #6
            Re: Lost Snus?

            4 days is great! Make sure you consider a day to be a business day. M-F not including holidays observed by the US and EU.

            I bet you see them within 8 days at the most. I'm sure they will take care of you. They always take good care of me.

            Good luck!

            Comment

            • M0RNA
              Member
              • Dec 2007
              • 46

              #7
              Re: Lost Snus?

              Originally posted by STORM6490MT
              4 days is great! Make sure you consider a day to be a business day. M-F not including holidays observed by the US and EU.

              I bet you see them within 8 days at the most. I'm sure they will take care of you. They always take good care of me.

              Good luck!
              Thank you...I feel more optimistic now. I think that coming home from work, getting my hopes up that new snus would be waiting for me, and then to see a great fat nothing got me worried. I'll give it a few days yet before panicking.....I'm sure that Buysnus would ask me to wait a few more days if I emailed them now

              Comment

              • M0RNA
                Member
                • Dec 2007
                • 46

                #8
                I got a card through the post today telling me that the mailman tried to deliver a package to me. The snus is the only package I am expecting, so I am confident they have 'arrived'. Now I will just arrange for redelivery

                Comment

                • lxskllr
                  Member
                  • Sep 2007
                  • 13435

                  #9
                  Originally posted by M0RNA
                  I got a card through the post today telling me that the mailman tried to deliver a package to me. The snus is the only package I am expecting, so I am confident they have 'arrived'. Now I will just arrange for redelivery
                  Woohoo!! Nothing says happiness like a fresh shipment of snus eh? :^)

                  Comment

                  • M0RNA
                    Member
                    • Dec 2007
                    • 46

                    #10
                    Originally posted by lxskllr
                    Woohoo!! Nothing says happiness like a fresh shipment of snus eh? :^)
                    Indeed....I'm just pleased that I'll be picking them up on Thursday...gives me something to look forward to

                    Comment

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