I keep getting an error when I place an order

[mr_brightside]

The error says the order was not placed, please contact customer support. This keeps happening on getsnus and northerner. Has this happened to anyone else?

[cj]

its happened to me a few times send them a email with all the info they will fix it for ya

[mrmynd]

it happened to me too. i had to use another card for it to work. the site didnt seem to like the first one i used

[LaZeR]

The error says the order was not placed, please contact customer support. This keeps happening on getsnus and northerner. Has this happened to anyone else?

I think my 'bonus T-shirt' got stuck in their conveyors and it's jamming up the whole system. Just be patient like me, it will all work out in the end.

[southpawshooter]

On a related note, I had a problem with a shortage on a shipment this week. I have sent 2 e-mails through the website regarding this and no response. First e-mail was Tuesday morning. I also noticed that nothing appears to be instock off the website. Are they having problems with the website and does anyone have other contact information? I would like to square this away before d-day and the tobacco act.

[snusgetter]

Quickest delivery yet in my short snussing experience...

On a related note, I had a problem with a shortage on a shipment this week. I have sent 2 e-mails through the website regarding this and no response. First e-mail was Tuesday morning. I also noticed that nothing appears to be instock off the website. Are they having problems with the website and does anyone have other contact information? I would like to square this away before d-day and the tobacco act.

My order from 6/16 (Wednesday) is expected sometime today (6/18) if UPS keeps its end of the bargain...

MY EXPERIENCE (for anyone contemplating a last-minute order)...

Nothing was in stock (online) but I placed the order anyway ('Instock 1-3 days' ) ...

The final checkout at 2pm showed all instock except 3 BOs...

then
UPS: 06/16/2010 2:33 P.M. BILLING INFORMATION RECEIVED
UPS: 06/16/2010 9:20 P.M. DEPARTURE SCAN
UPS: Scheduled Delivery Date: 06/18/2010
UPS: 06/18/2010 6:49 A.M. OUT FOR DELIVERY
Update: UPS: 06/18/2010 12:03 P.M. DELIVERY

Quickest delivery yet in my short snussing experience...

This was from www.getnus.com but I can't see why this wouldn't apply to Northerner since they're one and the same...

If you don't like what you see then edit the order accordingly or just delete everything which will cancel the order...

As far as messages go, Fredrick says

http://www.snuson.com/forum/showthre...429#post299429

I'd like to make a general statement. I apologize to everyone who have started threads, sent PMs and making posts asking for our input but the fact of the matter is that we are just totally swamped right now and none of us have had much time to spend hanging out at our fav snus community. So, basically, that's my answer to most questions here on SnusOn is - we're busier than we've ever been. With the extra turnover the GetSnus deal brought us, together with making all the final preparations for Pact, we are falling behind on both shipping and customer service. Right now, looks like we're about 1 day behind but we hope to have this resolved early next week.

OT: btw, Laz, I like titties as much as the next guy but, bamm, your swingers are about ready to poke out my eyes --- TOO LATE --- I can't find my snusstash

[southpawshooter]

Thanks for the info. As a matter of fact I just received the missing snus. They did finally answer that it would be taken care of in an e-mail just after I posted, I guess they are just up to their a$$e$ in crocodiles right now.

[snusgetter]

Thanks for the info. As a matter of fact I just received the missing snus. They did finally answer that it would be taken care of in an e-mail just after I posted, I guess they are just up to their a$$e$ in crocodiles right now.

crocodiles ... I had a feeling Fredrik was working on an improved snus transportation system -- great way to evade the tax collectors and other idiots who need to get a life!!!