Buysnus.com is a great store

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  • Smarvy
    Member
    • Nov 2007
    • 86

    Buysnus.com is a great store

    Hey all,

    I just got my order from Buysnus.com today, and they are awesome. They took a while to get my order shipped, said they were having some problems with order processing, and so I had to change the shipping address because I was going out of town, and wanted my snus while on vacation. They did this with no delay, and to apologize for the problem, told me in an email that they were going to "throw in some extra goodies" with my order.

    I got:
    A buysnus.com T-shirt (didn't even know they had these, black with gold lettering)
    Two buysnus.com bottle opener key-chains
    Two buysnus.com pens

    I thought this was pretty cool of them, I know it's all advertising freebies, but they didn't have to do this and I appreciate it. It's the kind of thing that will keep me coming back for more. Just thought I would share.
  • Bastage
    Member
    • Oct 2007
    • 102

    #2
    Yes they are very good. I use them now instead of northerner.

    Comment

    • PseudoSwede
      Member
      • Sep 2007
      • 71

      #3
      How does BuySnus compare to Northerner on shipping costs? I priced out a log of Ettan and the shipping came out to around US$18.00 with a total order of US$40.00.

      Jeff

      Comment

      • databat
        Member
        • Dec 2007
        • 66

        #4
        The main difference I noticed when I ordered, shipping on Northerner.com in small quantities (one tin shipped) via Swedish Post cost $1.90 USD. Buysnus.com has what I call "shipping tiers" setup, so 1 tin shipped via Swedish post would cost like $5.84 USD. 5 tins also cost $5.84. However, on buysnus.com it tells you how much weight before you reach the next tier. So if you are only ordering 1 tin, northerner.com is cheaper. If your ordering 5 or more tins, I'd go with buysnus.com.

        The 2 orders I placed earlier this month, one from each, the one from buysnus.com got here faster, and I also placed that order a couple days after the one I placed with northerner.com

        northerner.com will send out a replacement shipment if yours gets lost in the mail though, so if your local mail people are inept, you might want to choose that route instead.

        Also remember, if you are shipping to the US, make sure you aren't getting over $200 worth in a day or customs will bend you over without vaseline. :x

        I hope this helps.

        Comment

        • lxskllr
          Member
          • Sep 2007
          • 13435

          #5
          I would recommend Buysnus to anybody interested in purchasing snus online. Their service is second to none. I had a couple of problems in the past. One order I had, the envelope got ripped open and I lost a can of snus, and another time I think they forgot to send a roll of snus I ordered. Both times the missing snus was sent to me quickly, and without additional cost. They even included some freebies to to help make it up to me. Email is always quickly answered, and they seem genuinely interested in keeping a positive customer experience. You really don't get service like they provide that much anymore.

          I wouldn't worry about a few extra dollars here and there if they end up being slightly more expensive on occasion. The stellar service, and confidence that things will turn out right in the end is cheap insurance. If they would start carrying Landström's, I'd never shop any other store again.

          Comment

          • RealmofOpeth
            Member
            • May 2007
            • 407

            #6
            Originally posted by lxskllr
            Email is always quickly answered, and they seem genuinely interested in keeping a positive customer experience. You really don't get service like they provide that much anymore.
            heh...yeah, buysnus is really good about answering emails and such. they even answered my comment i left when i placed my order, about getting landstrom's and other snus's. they said they would look into it. overall, they do exactly what a business should be doing..and then some of course.

            recently i just placed a few orders on fullbloomtea.com for christmas gifts. i then come to find out i wanted to get them something else so i wanted to cancel a couple of the orders. i call their number, it's voice mail. it doesn't even ring or anything, no menus. just leave a message.
            nobody has called back, 5 days and 3 calls later. i sent them a couple emails....no answer on those..save for what looks too much like an auto-sent email about shipping confirmation to one of the people i ordered for. ridiculous. i guess they just do the business whenever they feel like and take a nice hefty christmas break as well. the site wouldn't have you think so since it is rather decently made.

            Comment

            • perique
              Member
              • Sep 2007
              • 75

              #7
              I haven't done business with buysnus.com but I'm certainly looking forward to making an order after the Holidays.

              Paul

              Comment

              • itchystiches
                Member
                • Oct 2007
                • 194

                #8
                I would agree with the comments on buysnus... I recently lost a tin due to a ripped envelope also.

                Replaced the tin and gave me a free bonus tin within 3 days! Plus, they were extremely curtious

                Keep it up buysnus if you read this!

                Peace!

                Comment

                • victoryredchevy
                  Member
                  • Jan 2008
                  • 303

                  #9
                  I'm a diehard buysnus.com customer. They are the cheapest and fastest shipper for me. When I had a problem with a tin of General Los that had a cracked top with hole in it, I e-mailed their customer service to see if I could have the tin replaced and recieved an e-mail back within hours. I even requested something different than General Los and they sent me the new tin no problem and free of charge. I used to use northerner, too. Now I only use buysnus.com. I highly recommend it to those thinking of switching or those looking for a site to order from.

                  Comment

                  • yummi4tunekookie
                    Member
                    • Feb 2008
                    • 277

                    #10
                    My first order, which hasn't arrived yet :cry: , is from BuySnus. All I hear about them are great and wonderful things, and as they're slightly cheaper than Northerner, I'll probably be sticking with them--especially when I progress to ordering rolls!

                    Comment

                    • victoryredchevy
                      Member
                      • Jan 2008
                      • 303

                      #11
                      Wow, you still haven't gotten that order? Hang in there champ!

                      Comment

                      • yummi4tunekookie
                        Member
                        • Feb 2008
                        • 277

                        #12
                        Originally posted by victoryredchevy
                        Wow, you still haven't gotten that order? Hang in there champ!
                        I-I'm t-t-tryyying!!! :cry: But it hurts! And Xobeloot got my hopes up by telling me that it should arrive today. But I still love him. I LOVE HIM.

                        Comment

                        • Xobeloot
                          Member
                          • Jan 2008
                          • 2542

                          #13
                          Hmmm. you should see it any day now. I have yet to have an order from BS take longer than 5 business days. Didnt mean to get your hopes up

                          Comment

                          • Smarvy
                            Member
                            • Nov 2007
                            • 86

                            #14
                            My orders usually take 8-9 (business) days. But they have to come considerably further than Georgia. Don't sweat it, it'll arrive soon. I find the less I worry about it, the quicker it comes.

                            Comment

                            • yummi4tunekookie
                              Member
                              • Feb 2008
                              • 277

                              #15
                              Well, I'm sure as hell that it'll arrive tomorrow. I'm 100% CERTAIN of it. In fact, I'd bet my very life on it! Any takers on what I should do, should I lose this personal bet ? Life's been boring and stressful lately, so I figure I'll either have my snus to look forward to tomorrow, or something outlandish to do if there are any suggestions!

                              *runs around screaming in boredom*

                              Comment

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