A positive experience with Getsnus

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  • ctimb2002
    Member
    • Apr 2009
    • 483

    #1

    A positive experience with Getsnus

    So i received my large order from getsnus.com yesterday and placed everything in the fridge. This morning I was feeling like a bit of cinnamon. Went to the fridge and pulled out my oden's. Much to my dismay I realized that the entire 7 pack was oden's original and not oden's extra sterk. So I picked up my phone, dialled the 1800 number and was almost immediately connected to a very nice women. She immediately apologized(three times), gave me a return code and said that my extra sterk was on the way. She gave me a return code for the classic. Hopefully i will have me some extra sterk in a day or two and they will have their original back in hand. This is the first time i've ever had a true "problem" with an order and considering there is no substantial difference in the packaging besides the wording I certainly understood the mistake. So a quick shout out to them was in order.
  • tom502
    Member
    • Feb 2009
    • 8985

    #2
    That's cool. I like Getsnus alot, though that is the only place I have ordered from. My only critique was them sending my last order UPS while my previous orders were sent USPS, though my last order was heavier, it's just I'm not home during the day. I did get it though. If I was sent the wrong thing, I would have probably just kept them, but let them know, as I hate having to return stuff, it's just a hassle to me.

    Comment

    • Qor
      Member
      • May 2009
      • 197

      #3
      I love GetSnus and I spend the majority of my money through their site. However, due to their lack of products, that will probably be changing soon. I will be placing a 150$ order with Northerner due to their variety, namely Lucky Strike, Retro, Swedish Camel.

      Other than that, I have never had a problem with them and their service is outstanding.

      -Qor

      Comment

      • HK11
        Member
        • May 2009
        • 631

        #4
        Originally posted by Qor
        I love GetSnus and I spend the majority of my money through their site. However, due to their lack of products, that will probably be changing soon. I will be placing a 150$ order with Northerner due to their variety, namely Lucky Strike, Retro, Swedish Camel.

        Other than that, I have never had a problem with them and their service is outstanding.

        -Qor
        You will get hit for the extra from UPS. Notherner only offers ups on orders that large and you will get a bill for about 13 bucks from UPS. Just an FYI

        Comment

        • artsnus
          Member
          • Jun 2009
          • 71

          #5
          Just double-checked my oden's extra stark order(the $15 deal at getsnus) and they are indeed extra-stark. i am relieved.
          I got lucky strike from premiumsnus.com, their shipping is free, but the prices are a bit higher.
          For some reason I just prefer to order from getsnus - it gets here really fast (even though I have absolutely no reason to need expedient delivery at this point - I have more snus than what I can use in a year or so I think). As far as variety - they do carry most of the solid brands, I am ok with that.

          Comment

          • Badfish74
            Member
            • May 2009
            • 1035

            #6
            If getsnus would carry retro, lucky strike,L D, and granit. I would use them exclusively. I love the fact that u can call and talk to an actual person. And it gets to me in 4 days never fail!

            Comment

            • Lucky Striker
              Member
              • May 2009
              • 280

              #7
              I really can't say enough good things about Getsnus. I hear negative things about their nearly-expired snus and stuff, but never have I experienced anything like that unless it was a special or on sale.

              When Getsnus first opened, I was looking at it more as a novelty, like "Ha ha, I get to order snus from the United States of all places!" When that first order got here the next day I wasn't laughing any more. Since then I've given them about 80% of my business. If they carried what Buysnus and Snusworldwide carried, they would get 100% of it.

              Comment

              • Anthony
                Member
                • Jul 2009
                • 249

                #8
                Get Snus

                On a recent order, they sent me Roda Lacket instead of Roda Lacket Claq Qui. I let them know, and they're sending me the right stuff. Pretty quick response and solution. I like that.

                Comment

                • hoss
                  Member
                  • Mar 2009
                  • 93

                  #9
                  I've always had a really good experience with getsnus. The bonus cans are always a fun extra. If they would carry Prima Fint then I could one stop snus shop.

                  Comment

                  • sheilalynn
                    Member
                    • May 2009
                    • 1103

                    #10
                    Another satisfied getsnus customer here. The only time I ever had a problem was when they forgot to toss in the mystery can. Shot out an email and a can of something or other, think it was Ettan, arrived a couple days later.

                    Now if we could just get them to carry Discreet snus :wink:

                    Comment

                    • tom502
                      Member
                      • Feb 2009
                      • 8985

                      #11
                      They have a "Suggest a Snus" section, ask them to try and carry some. They might, it's a US company, shouldn't be hard for them.

                      Comment

                      • heppycat
                        Member
                        • May 2009
                        • 220

                        #12
                        Originally posted by hoss
                        I've always had a really good experience with getsnus. The bonus cans are always a fun extra. If they would carry Prima Fint then I could one stop snus shop.
                        Have you tried Roda Lacket Loose? getsnus carries it and it's quite cheap right now. I found it very similar to Prima Fint with a little more flavor and a touch more nic.

                        Comment

                        • ctimb2002
                          Member
                          • Apr 2009
                          • 483

                          #13
                          Just so everyone knows I got the correct roll of oden's yesterday in the mail. They will be getting back there "wimpy" odens back today

                          Comment

                          • whokilledmyhooker
                            Member
                            • Jun 2009
                            • 139

                            #14
                            Re: A positive experience with Getsnus

                            Originally posted by ctimb2002
                            So i received my large order from getsnus.com yesterday and placed everything in the fridge. This morning I was feeling like a bit of cinnamon. Went to the fridge and pulled out my oden's. Much to my dismay I realized that the entire 7 pack was oden's original and not oden's extra sterk. So I picked up my phone, dialled the 1800 number and was almost immediately connected to a very nice women. She immediately apologized(three times), gave me a return code and said that my extra sterk was on the way. She gave me a return code for the classic. Hopefully i will have me some extra sterk in a day or two and they will have their original back in hand. This is the first time i've ever had a true "problem" with an order and considering there is no substantial difference in the packaging besides the wording I certainly understood the mistake. So a quick shout out to them was in order.
                            How hard really is it to double check an order? Northerner sent me 4 extra strong cans instead of general strong, it actually pissed me off because it was only 4 cans and I'm paying a hefty shipping fee.

                            Comment

                            • Jason
                              Member
                              • Jan 2008
                              • 1370

                              #15
                              In the case of the Oden's swap, I can see how that might happen. The tins are very similar.

                              Comment

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