Toque - Postal Delays?

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  • Toque Snuff
    Member
    • Aug 2008
    • 337

    #1

    Toque - Postal Delays?

    We have had a number of people telling us that their orders are being substantially delayed.

    Our normal delivery times are 1 day for the UK, 2 – 3 days for Europe, 4 – 6 days for the USA and 6 – 10 days for countries further afield.

    Has anyone here had their orders delayed more than would be expected for this time of year?
  • sheilalynn
    Member
    • May 2009
    • 1103

    #2
    Yes, my latest order seems to be delayed as it normally takes 4-5 days to reach me and my order was placed on Dec 20. I know that's only 10 days ago, but it's never taken anywhere near this long.

    Comment

    • pris
      • Jun 2025

      #3
      Re: Toque - Postal Delays?

      Originally posted by Toque Snuff
      We have had a number of people telling us that their orders are being substantially delayed.

      Our normal delivery times are 1 day for the UK, 2 – 3 days for Europe, 4 – 6 days for the USA and 6 – 10 days for countries further afield.

      Has anyone here had their orders delayed more than would be expected for this time of year?
      Might just be good old RM Roderick. Had a few flakes of snow where I live about a week before Xmas and RM said they were unable to do anything in my area due to 'adverse weather conditions' UPS didn't seem to have any problems

      Comment

      • lxskllr
        Member
        • Sep 2007
        • 13435

        #4
        My last order was on 11/4, and it was actually a bit quicker than usual by a day or 2.

        Comment

        • mcoffman
          Member
          • Nov 2009
          • 34

          #5
          I'm new to snuff and I made first order on the 8th of December and it's still not here. I'm not sure if it's lost or what. I'll give it until the first of year then if it isn't here I'll chalk it up as lost in the mail.

          Comment

          • ron
            Member
            • Aug 2009
            • 20

            #6
            Still waiting in Tennessee on my order placed on December 20th, but I understand the holidays may have delayed it.

            Comment

            • kreigle
              Member
              • Sep 2009
              • 144

              #7
              As mentioned in another thread and by email, my order Dec 10 still hasn't arrived as of yesterday.

              Comment

              • ron
                Member
                • Aug 2009
                • 20

                #8
                Christmas has come...and so as my Toque Order of Dec 20th!!

                Now I can finally try Xmas Pudding (and several other snuffs).

                Comment

                • mcoffman
                  Member
                  • Nov 2009
                  • 34

                  #9
                  Wish mine did. I got nothing again in the mail today. I'm just chalking it up as lost. Does suck!

                  Comment

                  • sheilalynn
                    Member
                    • May 2009
                    • 1103

                    #10
                    Nothing here yet either...keep the fingers crossed for Saturday I guess.

                    Comment

                    • eyephantom
                      Member
                      • Jul 2009
                      • 333

                      #11
                      both my orders have been between 15-20 days to North Carolina

                      Comment

                      • Toque Snuff
                        Member
                        • Aug 2008
                        • 337

                        #12
                        Mcoffman,

                        Don't give up. If it doesn't turn up after 25 days we resend and claim from the Royal Mail. Just drop me an email to roderick@toquesnuff.com

                        Roderick

                        Comment

                        • sheilalynn
                          Member
                          • May 2009
                          • 1103

                          #13
                          Yay, mine came today! The little Toquette's are safely put away now. Was missing the sixpence though, hehe.

                          :lol:

                          Comment

                          • mcoffman
                            Member
                            • Nov 2009
                            • 34

                            #14
                            What's the sixpence?

                            Comment

                            • lxskllr
                              Member
                              • Sep 2007
                              • 13435

                              #15
                              Originally posted by mcoffman
                              What's the sixpence?
                              http://www.snuson.com/viewtopic.php?t=6463

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