Only got 10 of 40 tins from buysnus.com Whats my move?

[Thunder_Snus]

Some of the disapearing acts these snus companies are falling into are very inconvenient even if our orders are resent with extra cans. My first ever snus order double charged on my debit card. It was a "pre-auth" charge that was later refunded but was still rather inconvenient since i keep very minimal amounts in my checking in case it does get stolen. My second order was from northerner and all of my cans were smashsed and dented. I noted that this was probably because of UPS because it arrived in a different box than they usually send it in.

[BadAxe]

Ordered from snuscentral yesterday at 10 pm. Package went from Sweden, through Germany and was in Philly in under 24 hours, and its due to arrive tomorrow. 48 hrs from Sweden to PA. Gotta love that. Thats why I been ordering from snuscentral. That and their prices for Thunder Frost Long+ beat everyone else's that I find.

[Thunder_Snus]

Ordered from snuscentral yesterday at 10 pm. Package went from Sweden, through Germany and was in Philly in under 24 hours, and its due to arrive tomorrow. 48 hrs from Sweden to PA. Gotta love that. Thats why I been ordering from snuscentral. That and their prices for Thunder Frost Long+ beat everyone else's that I find.

Wow sounds amazing. I would order from somewhere other than northerner but i really dont want to have to worry about customs

[spinyeel]

I ordered a roll of Onyx on December 22. Still not here.No letter from customs yet. I contacted BuySnus and they told me that orders to Australia and Switzerland have been very slow.
Not good enough!! They also sent the order in a single package by mistake. I think I'll get my Snus elsewhere from now on.

Still no Onyx. Starting to piss me off. Over 5 weeks and counting.

[angrylollipop]

In principle that is an excellent idea. At the moment it is all based on trust, which I suppose is the same basis that all other online businesses operate under. Would it not however open up a kind of customer scam where people would get their order and think "what the hell, I'm insured" and claim they didn't get it?

In the U.S. UPS requires a signature upon delivery of tobacco products. Ups would have a record of received items, lost items, signed for items, and never picked up items. It's be a hard system to take advantage of in regard to tobacco products at least.

[spinyeel]

Still no Onyx. Starting to piss me off. Over 5 weeks and counting.

After an inquiring email,BuySnus have re-sent my 10 cans of Onyx in two parcels and offered a sincere apology. Top customer service in anyone's book.